Halfords and my Alfa – the conclusion

As good as they seemed...? So I described in an earlier post the search for a digital radio and phone-connecting solution for my new Alfa. You may remember that, despite warnings from virtually everyone, it was seeming as though Halfords - the car accessories and servicing chain, disliked and mistrusted by everyone who expressed an [...]

By |2013-09-06T08:44:25+00:00September 6th, 2013|A point of view, Customer service, Uncategorized|0 Comments

HTC, Apple, Microsoft, RIM – I hate you (sometimes)

Most people love technology.

We love buying it, using it, finding all the cool features. Some love showing it off to their friends. And I'm no different.

But sometimes, the tech companies seem to take leave of their senses and do something so stupid, so mind-bogglingly irritating that you just want to throw the kit out the window...

By |2012-01-10T19:30:23+00:00January 10th, 2012|A point of view, News, Uncategorized|0 Comments

A meeting with Hive

Some companies just somehow seem different... I had a meeting this morning with a company based in central London who go by the name of Hive. Hive approached The IT Service to talk about whether we could help with making their staff more efficient through analysing what they do, how they do it, and finding [...]

By |2011-11-02T22:58:36+00:00November 2nd, 2011|A point of view, News, Uncategorized|0 Comments