Telephone:  020 3397 1333
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The IT Service logo

Welcome to The IT Service

The IT Service was founded in 2009, in order to provide a solution to two basic frustrations:
  1. Training companies generally provide courses, and at the end of the course, the attendees are on their own. We wanted to be able to provide help beyond that – as much or as little as needed. So, if you just want a course, that’s fine. But if you want us to come back and support you to implement what you’ve learned, we’re delighted to do that too.
  2. Too many training companies are run for the convenience of the training company. We wanted to completely focus on our clients. Training companies sell seats in a classroom because that’s a simple product to sell. They have fixed course outlines for the same reason. They dictate what the product looks like, and then they package that up and sell it wherever they can.
    We wanted our service to be completely flexible – each of our clients define what they want, and we provide exactly that. So no two courses are the same. And we don’t charge based on the number of attendees there are – that’s just backwards. You’re paying for the trainer, so that’s what we charge you for.

We’ve grown over the years, and now provide training and database consultancy services to clients large and small, across the whole of the UK. We think our approach works really well, but it’s not for everyone. If you think it sounds sensible, just give us a call on 020 3397 1333, or get in touch via this website.

Our guarantee to you

We’ll take the risk out of your decision

It’s always difficult to know where to turn when looking for a new supplier.

The investment you’re making is not just the cost of the course, it’s the time you take to attend the course. We understand that. That’s why we make you a promise.

Our promise to you

Our existing customers know the standards we set for ourselves, and the lengths we’ll go to to meet and exceed those standards.

But if you’ve never used us before, you may be unsure of whether we’re as good as our word. So this is our pledge to our new customers.

If we don’t provide training that you’re entirely happy with, we’ll either give you your money back, or run the course again with a different trainer, free of charge. Whichever you prefer.

No ifs, no buts. Just let us know why you’re not happy and we’ll take care of it.

We'd love to help you if we can!

Let us know how we can help - whatever you need, we're always happy to chat.

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