Data-based training and database design. With a human face.
We make data personal. Whether that's through a database that really does what you need, or a course that's intelligent, informative and actually enjoyable.
"We were so happy with the result and the service we received with the first database that we asked them to build a second!"
Imperial College London
Here's what we do...
Two services - training and development - linked by a common theme: making your data work for you.
We provide training on all things data
We are really passionate about training. It's our belief that if you book a course, the real cost isn't the money, it's the time. You're taking a day out of your work - a day you'll never get back - and it's our responsibility to make that day valuable.
So, we don't do fixed courses on fixed dates. You tell us what you need to achieve and when you want to do it, and we'll put together a day to make that happen. Whether it's a four-day in-depth course for 3 people, or 20 people split over two sessions in a single day.
Our focus is on all things data - Excel, SQL, Access, VBA and database design, but whatever you need, we'd love to help.
I attended an advanced excel training course organised by my company. Andrew is the best trainer I have ever experienced; he is so engaging, able to understand and tailor requirements as needed and has a way of explaining things that makes something potentially complicated seem achievable. They have a wide repertoire and we shall definitely be asking for future training on other projects. Prices are very competitive too and actually exceptional value for money when considering the quality of service and volume of knowledge that they have.
We build databases for clients large and small
We don't just train people - we do the work too.
We work with clients to create bespoke databases that meet the needs of their organisation and their unique processes.
We've worked with clients on dozens of projects, from monitoring agricultural land usage in Tibet (yes, really) to tracking the marketing spend on the latest single released by the band that the Beatles could have been - Jedward (yes, also really).
And whether it's for a client the size of Marks and Spencer or a local independent forensic laboratory, our questions remain the same:
- How can we make your data really work for you?
- How can we make your life easier?
- How can we give you what you really need?
The IT Service developed us a database which quite literally revolutionised the way we worked.
From being heavily paper-based, we were able to use our database to electronically send invoices to clients, orders to manufacturers and newsflashes to our staff.
Not only did they display the technical expertise that reassured us that they could do the job well, but more importantly, they were brilliant at communicating, and became a really valued part of our team.
What's more - we can combine the two, to produce a service that's right for you
Perhaps you've already got a database, but the person who built it is no longer available to update it. Or perhaps your database no longer quite fits the bill, has become unstable or just really slow?
We can do whatever you need to help out.
We will charge for the time we spend, working in your office or remotely, providing ongoing maintenance or a complete overhaul. We can tweak one screen or rebuild the whole thing.
And better yet, we can teach you to do this too. Drawing on our years of training experience, we can work with you so that you gain the knowledge to understand exactly how your database works, and can take over maintaining your own database in due course - if that's what you want.
Excellent and highly recommended.
The IT Service was very responsive in providing a company-wide on site GDPR awareness training programme.
Andrew Richards is an exceptional presenter – providing a comprehensive and engaging overview of the GDPR tenets – the consistent compliment was simple surprise that data protection could be made so interesting…
Andrew delivered the key messages both in terms of the concepts and the implications with a refreshing perspective and context.
Excellent and highly recommended.
The best excel course I have had
This is the best excel course I have had (and I have had others!) I am a self confessed technophobe but Andrew was excellent and funny which helps. I think I will have much more confidence now using excel both professionally and personally.
Well paced and delivered
The course was well paced and delivered - I was really surprised how much was covered. It was great working with data sets as we went to actually put things into practice ourselves.
Always professional and reliable
We have used The IT Service to create our in-house Company Database here at work. They have provided exactly what we wanted and have been able to add functionality whenever needed. Andrew has always listened to our requirements and always been able to implement them - never baffling us with technology. The IT Service provide a personal service and they are always professional and reliable (appointments and timeframes have always been met!). I would definitely recommend this professional company!
Made what could have been dry into thoroughly interesting and engaging
The IT Service provided a four-day one-to-one GDPR training programme as well as a follow up one-day session for the rest of our company (August, November 2018).
As a course leader, Andrew made what could have been a dry selection of topics into a thoroughly interesting and engaging presentation - helping me pass my practitioner course and inspiring the rest of our agency into positive action around data protection.
The IT Service were thoroughly professional throughout - Andrew and Chad were punctual and flexible - enabling us to make significant strides in the education of staff around data protection. Worth every penny.
Would thoroughly recommend the service for anyone considering a similar training programme.
This session was massively helpful! In all honesty, as this training was on Excel, I expected it to be long and boring. However, this session was really intereactive and engaging. Highly recommend!
It is rare to get this level of service
I contacted Andrew after the course for help with applying an approach he had taught us. I thought it would be reasonably straightforward to follow the method we used on the day, but with just a couple more variables. I was utterly naïve in this assumption, but Andrew was remarkable in not telling me so and he went out of his way to help and explain the solution. His input has made a huge difference to me in the current project I am undertaking and without it I believe we would have resorted to manual inputting with the resulting time issues and potential for human error. I have now been left with the time to think properly about the issues and the solution rather than worrying about the boring application of the multiple scenarios. It is rare, in my experience, to get this level of service and I would definitely recommend Andrew’s course and his follow up help.
Much better than expected!
The course was much better than expected! I really feel I learnt things that I will definitely use in the future. The trainer was great. So knowledgeable, patient and able to answer every question.
Very thorough and extensive training
Andrew at the IT Service provided a very thorough and extensive training session and overview into the GDPR. This has given me the knowledge to apply the principals to my company and enable us to move forwards with confidence that we are compliant. Many companies are facing this challenge, but Andrew and his team have provided a great value and easy-to-digest summary of the relevant parts of the new regulation. This is now my work-bible, and will help immensely. No more misinformation, thanks to The It Service.
We'd love to help you if we can!
Let us know how we can help - whether it's advice on Excel or a full database design, we're always happy to chat.