About Andrew Richards

Andrew Richards is the Managing Director of TheIT Service. His background in training goes back to 2000, and he was involved in IT networking and support beyond that. Now he spends his time living and breathing the GDPR (fun!) and building databases.
When not doing these things, he can be found attempting to train his various sheep and chickens.

Halfords and my Alfa – the conclusion

As good as they seemed...? So I described in an earlier post the search for a digital radio and phone-connecting solution for my new Alfa. You may remember that, despite warnings from virtually everyone, it was seeming as though Halfords - the car accessories and servicing chain, disliked and mistrusted by everyone who expressed an [...]

By | September 6th, 2013|A point of view, Customer service, Uncategorized|0 Comments

Free money!

Welcome to our new site! New site, better online service... Well, it took months of planning and work, but the new website is finally here! Lots of new content, a complete redesign and some significant "behind-the-scenes" changes too. The main reason for our re-design, other than to keep things looking fresh, was to ensure that [...]

By | September 4th, 2013|Feedback, Miscellaneous, Uncategorized|0 Comments

Getting to know me

  Before I start on the technical stuff I thought I would give you all a small insight into my life to date   In my youth, which as you can see from my photo, was some time ago, I was London Schoolboys junior canoe slalom champion, from which I progressed on to represent both [...]

By | February 28th, 2013|News, Uncategorized|0 Comments

We’re growing!

We're delighted to announce that due to our continued growth, The IT Service has taken on a new developer! A big Welcome to Steve Purdy Steve joins The IT Service fresh from running his own business, where he's worked with all sorts of clients both large and small. He brings a wealth of experience to [...]

By | January 18th, 2013|News, Uncategorized|0 Comments

New course – Writing SQL queries

Everything you ever wanted to know about writing queries in SQL but were afraid to ask! Writing queries in SQL can seem daunting at first. Even for those who are familiar with the Query Grid in Microsoft Access, moving away from the comfort blanket of the Graphical User Interface and into the cold, unhelpful world [...]

By | October 25th, 2012|News, Training, Uncategorized|0 Comments

We are hiring!

Due to our continued growth, we need to speak to you if you are a... Microsoft Access / SQL / VBA expert with great interpersonal skills This is a fantastic opportunity to make an impact in a dynamic company. We would love to talk to you if you have Real, in-depth understanding of relational databases [...]

By | October 15th, 2012|News, Uncategorized|0 Comments

Our latest feedback

Back in the height of the summer (such as it was) we promised to keep you up-to-date with our latest feedback each month. We've been a bit remiss since then - our list of happy customers has been growing, and we've been getting busier and busier - so this is the first chance we've had [...]

By | September 25th, 2012|Feedback, News, Uncategorized|0 Comments