Welcome to The IT Service
The IT Service was founded in 2009, in order to provide a solution to two basic frustrations:
- Training companies generally provide courses, and at the end of the course, the attendees are on their own. We wanted to be able to provide help beyond that – as much or as little as needed. So, if you just want a course, that’s fine. But if you want us to come back and support you to implement what you’ve learned, we’re delighted to do that too.
- Too many training companies are run for the convenience of the training company. We wanted to completely focus on our clients. Training companies sell seats in a classroom because that’s a simple product to sell. They have fixed course outlines for the same reason. They dictate what the product looks like, and then they package that up and sell it wherever they can.
We wanted our service to be completely flexible – each of our clients define what they want, and we provide exactly that. So no two courses are the same. And we don’t charge based on the number of attendees there are – that’s just backwards. You’re paying for the trainer, so that’s what we charge you for.
We’ve grown over the years, and now provide training and database consultancy services to clients large and small, across the whole of the UK. We think our approach works really well, but it’s not for everyone. If you think it sounds sensible, just give us a call on 020 3397 1333, or get in touch via this website.
Testimonials & References
Quality training and consultancy brings quality feedback!
I am writing to thank you for the Excel courses that you provided at our premises earlier this month. I am pleased to advise that all three groups expressed a very high level of satisfaction with the courses, their content, and your presentation of same. Your efforts and flexible approach at ensuring each course was matched to the experience levels of the different groups paid great dividends in the ultimate enjoyment and understanding of the subject matter by all attendees.
I will have no hesitation in recommending your company to any colleagues who may require such a service, and look forward to seeing you again in the not too distant future when we have a need for further IT training.
Fantastic training. Andrew managed to strike the right balance between being extremely knowledgeable on his subject, being responsive to questions and understanding how Excel is actually applied in the trainee’s working environment. Not an easy thing to do.
From the start, we were impressed with the knowledge, professionalism and attention to detail that The IT Service brought to the planning stage of the project… the trainer managed to convey the technical information of a potentially dry subject required while retaining the interest and involvement of all staff… we would be delighted to work with them again.
Really great – helpful and understanding when we weren’t always getting it right. I could see where patience could be lost easily when doing this all day, but he never got annoyed with us!
Very professional, enjoyed the training session and I would recommend you to collegues for PowerPoint training. The trainer made the session very “lively and light hearted” which was very enjoyable!
I can not speak highly enough about Andrew and his team at The IT Service. I used his services on a project and during the process he provided excellent results and a personable service. Afterwards, he continued to make himself available to answer questions and provide assistance, whenever needed. If you are looking for a company who works with a high level of integrity and service and has an in-depth knowledge of IT platforms and processes, contact Andrew. You won’t be disappointed.
The IT Service gave an excellent Access training course. It was geared exactly to our needs and was well explained throughout so we were left with a usable database and the skills to keep writing it and using it. Everything was clearly explained and the consultant took the time to answer our questions in detail. I would highly recommend his work to anyone.
I would just like to say that Andrew was absolutely brilliant. He was clear, concise and taught me a huge amount in a very short time. I found it immensely useful and would recommend this type of tutoring over the daily courses we go on. It is much easier to understand when it is dealing with information you are using all the time. He was an excellent tutor and I wouldn’t hesitate in asking for him again.
Our guarantee to you
We’ll take the risk out of your decision
It’s always difficult to know where to turn when looking for a new supplier.
The investment you’re making is not just the cost of the course, it’s the time you take to attend the course. We understand that. That’s why we make you a promise.
Our promise to you
Our existing customers know the standards we set for ourselves, and the lengths we’ll go to to meet and exceed those standards.
But if you’ve never used us before, you may be unsure of whether we’re as good as our word. So this is our pledge to our new customers.
If we don’t provide training that you’re entirely happy with, we’ll either give you your money back, or run the course again with a different trainer, free of charge. Whichever you prefer.
No ifs, no buts. Just let us know why you’re not happy and we’ll take care of it.